When each package ships, we email you its tracking number with a link to follow it. If your order came in two packages, you get an email for each one.
See where your order is
- Open your order confirmation or shipping email and tap View your order or the tracking link.
- Or sign in to your account with the email you ordered with. We email you a one-time code, so there's no password to remember. Every order shows its status and tracking.
Tracking hasn't moved in 5 business days, or your order is past the last date in its estimate? Email support@accereth.com with your order number and we'll open a trace with the carrier.